Complain letter

150 Cervantes Street

Banyoles

B5 7UR

7 April 2016

Mr Stewe Griffin

Custom Service Manager

Groupin Company

5 Leicester Street

London LS 2 9HJ

Dear Mr Griffin,

I wish to complain about a lunch coupon that I bought last week from your web page. I am really disappointed with the food and the service that I received in the restaurant.

First of all, the restaurant is far from any public transportation, so we had to walk for an hour to get to the restaurant. When we got in, we were forced to sit on a table next to the toilets although there were better free tables in the room, a strong unpleasant smell was coming from the toilets during the whole lunch. Also the waiter was very rude to us, we felt like we were being an inconvenience for him.

In addition, we waited for a half an hour for our first course; the food was already cold, and raw. The steak I ordered was undone and blood red on the inside.

I hope you understand my situation and it would be nice if we can reach an agreement or if I got a refund.

I look forward to your reply and I am thankful for your attention.

Yours sincerely,

Ferran Juncà Juanola 

Interview

-Interviewer: Hi everyone and welcome again o Stay Tuned radio program. Today we are talking about those professions that are dying out. John, a farmer from Utah, is joining us, welcome John and thank you for accepting our invitation.

-John: You’re welcome; it’s my pleasure to be here!

-Interviewer: So tell me, why did you decide to become a farmer?

-John: Well, my family has always lived in the Country, and all the family men have grown crops in the farm for ages, while the women were taking care of the house and the children. So, I guess that since I was born, I was destined to become a farmer, and I love it.

-Interviewer: Do you think that fifty years ago your job was more important than it’s today?

-John: Yes, it was a lot more important, and it was worth doing it and it was a full-time job. Now you can’t barely live with what you earn, it’s a shame!

-Interviewer: Don’t you think that the new farming methods and machines have replaced the work of many farmers?

-John: Yes, I do. But I think it’s a result of the progress, the old times have gone, and we need to adapt ourselves to the future, if you stay stuck to the past you’re done, that’s why only the farmers who changed their minds have been able to subsist.

-Interviewer: Well, thank you John for sharing your point of view with us, but sadly our time’s gone, it has been really interesting.

-John: It’s been my pleasure!